30-Day Money-Back Guarantee
VULNESS products can be returned within 30 days of delivery, subject to the conditions below.
Eligibility
The product must be unused, in the same condition in which it was received, and returned with its original packaging and proof of purchase.
Damaged, defective or incorrect items
If your order arrives damaged, defective or incorrect, contact us as soon as possible. Include your order number, a short description of the issue and clear photos when applicable.
How to request support
Email hello@vulness.com. We will review your request and provide the next steps. Please do not send an item back before receiving return instructions.
Exclusions
This guarantee does not cover damage caused by misuse, accidents, unauthorized repairs, improper storage or normal wear and tear.
For full return and refund terms, see our Shipping & Returns policy.